FT Customer Service - Work From Home ($12 per hour + Commission)

Remote · Boise, Idaho, United States · Customer Service

Description

About us:

Slingshot is one of the best Utah start-ups, and we've been recognized by Inc Magazine as one of America's fastest growing companies (#146!!!). We have our HQ in Orem, Utah, with representatives working from their homes across the state. Slingshot believes in a world where conversations matter, where technology enhances human interaction instead of replacing it, and where people can effortlessly connect with service providers that help home feel like home.


**We are currently only accepting applications from residents of Utah, Oklahoma, Texas, Arizona, Nevada and Idaho**


Work From Home with Slingshot:

About The Role:

As part of our customer service team, you'll interact with home services customers across the United States - all from the comfort of your own home. Slingshot CS agents act as ambassadors for the brands we represent - answering questions, providing solutions, and delivering world-class service experiences that turn customers into raving fans.


Requirements

What You'll Do:


What You've Got:


Availability:

  • Full Time
    • full time (benefit eligible) work week consists of
      • 4 weekdays, 1 weekend day
      • 8.5 hour shifts including a half hour lunch and two 15 minute break
      • Must be available to work an 8.5 hour shift during one of the following time frames:
        • 7am - 5pm
        • 10am - 10pm

Space Requirements

A private room that NO one else will need to be in or use during your scheduled shift

Your residence must be able to have low noise levels during your scheduled shift


Working Conditions

Cannot have other distractions or obligations (e.g. childcare responsibilities, etc.)

OK if TV and/or music is on in the background as long as it’s not too loud

Pants not required


Computer Requirements

Computer Requirements:-Ability to create a 2nd user on the computer that is password protected.
-Windows PC's are recommended, however, Mac's may be used if you meet certain criteria, see below.
-Your computer may fail to meet one or two requirements with an exception given by the tech team.
-You will need 2 monitors, a USB headset, webcam, and your computer connected via Ethernet cable minimum to work.Hardware Requirements:Windows Computers - Quad Core 2.5 GHz or better - Windows 8 Home Premium or laterApple Mac - Core i5 1.7 GHz or better (comparable) - Yosemite OS X 10.10 or laterBoth Windows & Mac - 8GB DDR3 or better - 20GB+ free space - Minimum Screen Resolution: 1 must be at least 1680x1050 & 2nd can be any resolutionNetwork Requirements-Router must be accessible to you
-Able to hard-wire an Ethernet cable from your router to your computer (wireless not allowed)
-Internet Connection must be Cable (coaxial) or Fiber Optic.
-DSL, Satellite, Wireless (mobile data), or Dial Up connections are not permitted.
-Must be able to pass Five9 Network Prequalification Test which will be administered by a Tech Team member



Benefits

What You’ll Get:

Curious About The Status of Your Application?

Did we get your resume? Did you accidentally type a 5 instead of a 6 on your phone number? Are you just too excited and can't wait to get things started?!

This email does not accept applications, it is meant to answer questions about the status of your previously submitted application; feel free to ask our Recruiter here [email protected]

Apply for this job